TEO Sense™ runs on Google Cloud in London
Your readings, accounts and audit log are held on managed Google Cloud services in the London region.
What Google Cloud offers
A global cloud platform with a region in London.
- Regions around the world, including London, so data can be kept in the country it belongs to.
- An information security management system certified to ISO/IEC 27001 after an independent audit.
- Regular third-party SOC 2 audits, with the reports available to customers.
- Infrastructure at global scale: 43 regions and 130 zones.
In their words: Locations · ISO/IEC 27001 · SOC 2
What it does for TEO Sense
TEO Sense runs on managed Google Cloud services in the London region. Readings arrive encrypted from the gateway on site and are stored encrypted. We run no servers of our own.
What it means for you
Your data stays in the UK
Readings, accounts and the audit log are held in London.
A security baseline you can check
The platform underneath is independently audited to ISO/IEC 27001 and SOC 2. We don’t hold those ourselves.
Nothing to host
No server on your site and nothing for your IT team to run. One gateway on your network, and the dashboard in a browser.
Questions
Where exactly is our data held?
In Google Cloud’s London region. Sign-in and security emails are sent from the EU.
Is TEO Sense itself certified to ISO/IEC 27001 or SOC 2?
No. Google Cloud, the platform it runs on, is. Our own controls are described in our security pack.
Do we need a Google Cloud account?
No. We run the service. You need a browser, and a network connection for the gateway.
Can we see more detail about the setup?
Yes, under a confidentiality agreement. Request our security pack.